BGMH

On behalf of the hospital employees, medical staff, and the Board of Directors, we extend our personal welcome and would like to thank you for choosing Biggs-Gridley Memorial Hospital for your current medical needs. It is our primary goal to provide you with quality care and make your stay as pleasant as possible.

Your Role

You play a vital role in your care by becoming an active, involved and informed member of your health care team. You can help us care for you by:

• Expressing your needs directly
• Give us honest feedback on the quality of services you receive.

We believe it takes teamwork to bring you the best care possible. As a member of our team, here are some things you can do to help assure your stay at BGMH exceeds your expectations:

• On admission, please tell your nurse what medications you are currently taking, including any herbal supplements, Drug, food and latex allergies should be brought to our immediate attention.
• We suggest that checkbooks, credit cards, jewelry and medications be sent home with a family member. We cannot be responsible for items left in your room.
• Communicate information about your health as accurately and concisely as possible. Write down questions and important information to discuss with your physician.
• Ask questions if you have concerns or if you have been given information you don’t understand.
• Expect employees to introduce themselves when they enter your room and look for their identification badges. If you are unsure about who someone is, ask. It’s our expectation that our caregivers introduce themselves to you.
• Ask a family member or friend to be your advocate. The person you choose as your advocate:
  • Should understand your preferences for care and know if you have an advanced directive or other legal document stating your wishes.
  • Can help you get information or speak up for you if you cant’ do so.
  • May function as a bridge between your physician and your family and friends to help communication.

Preparing To Go Home

 Make sure you understand the care you need at home and the need for any follow-up appointments.

Ask about other medications that you were taking before your hospitalization and whether you should continue taking them. If you are going to receive a new medication, ask about the purpose and possible side effects. Request written information. Be sure you have your discharge prescriptions and that you have a way to get your prescriptions filled.

Talk to your doctor, discharge planner, or nurse if finances or other factors limit your access to medications or care.

Update your list of medications you are taking and keep a copy of the list with you at all times.

If you need transportation, let the staff know so we can help make arrangements.